Monday, February 10, 2014

The past few weeks

I haven't been able to post in a while because my life is just so hectic! I have been working over 40 hours a week at the tree of life. I love it here - awesome co workers and lots to do. It has been draining, though! The park has been very crowded with tourgroups full of hundreds of non English speaking 15yr olds. Every position I hectic for most of the day. However, the last few hours at night calm down a lot and have almost all CPs working. We full the time with dancing, singing, and laughter.

Friday, January 31, 2014

Pictures from my Adventures


My very first Dole Whip!  #BestEver




EPCAT on Everest!  Cheers to the random guy who joined us!



My first time riding Dinosaur - loads of fun!



There is my Tree!  I love working inside a tree everyday.

Tuesday, January 28, 2014

Working with Diversity

Working at a large park really tests your abilities, charector, and patience. Animal Kingdom draws in a very diverse group of people from different areas and cultures. I have already learned a lot about working through a language barrier as well as dealing with situations where I am uncomfortable. 

For example, I've noticed that some other cultures have a different idea of personal space than I do. I recently had a guest get uncomfortably close to me while asking questions. Rather than being outwardly offended, I nonchalantly took a step back and answered their question.

It is difficult to constantly be adapting to diverse individuals, but in the end I can walk out knowing that I helped make their days magical - no matter who they are.

Saturday, January 25, 2014

Answers to Reader Questions

1. Are you sworn to secrecy on anything?


I have signed a confidentiality agreement on certain subjects - mostly just company information.  Also, I am not supposed to share anything that would "ruin the magic" for our guests.  It's mostly under my own discretion. 

2. Do they educate you on the underground workings of 

Disney?

Yes!  I have gone through the Utilidoors - the series of tunnels underneath Magic Kingdom for cast members and deliveries.  It is amazingly complicated down there!  I have also taken classes on Disney practices, processes, etc.  I will learn even more about this in my Exploring Marketing class and Organizational Leadership class.


3. Do you get a discount?

I get tons of discounts!  I have a "Maingate" that allows me to enter any of the parks whenever I would like! (Except for certain high-traffic days.)  I also received several guest passes for my family members.  I get discounts at the sit-down restaurants in the parks, on Disney merchandise, at Disney Resorts, and on guided tours.  I even get discounts at companies not affiliated with Disney such as local restaurants, hotels, entertainment, automotive, and much more!

Friday, January 24, 2014

Roomba!!

I have learned more than I thought possible in the past week.  Not to mention all of the connections Ive made and fun Ive had!

I am really happy with Disney's training program.  I was assigned a trainer to work with me throughout the week.  She taught me how to do everything and helped me when it was my turn to step up.  I learned how to do over 8 different jobs effectively.  I memorized multiple spiels and recited them for crowds of everywhere from 4 to 400 people.

I also completed readings and e-learning about safety, operations, OSHA, and other important areas.  (That was the boring part of the week...)  In practice I drew upon many lessons that I learned in my marketing program and from multiple clubs and organizations I was in.  It is interesting to see how skills Ive learned from theater, DECA, and even sailing (knot tying) come into play with my role.

While I have been working 9 hour days, leaving me exhausted every night, I am having so much fun!  I have made friends with my coworkers and had the opportunity to interact with multiple guests.  While I was working greeter earlier this week, a little girl was ecstatic to show me her stuffed animal - Marie the cat.  I loved being able to interact with her and help make her day magical.  

To end the work week, I went to a bar called Roomba with some coworkers and leaders last night.  One of the trainers is in a band and performs there often.  Some other cast members also play guitar and sing.  Although it took a while for me to choose the right outfit for this occasion, I am entirely glad I went.  I bonded with more of the cast members and enjoyed the music.  Everyone was extremely friendly and happy to be there.  I am curious to see where all of the photos taken end up!  Ending the night we took a group picture onstage and danced to the cha cha slide and cupids shuffle.

I now have the weekend off before my 6-hr assessment on Monday.  I plan on spending it relaxing and maybe heading over to one of the parks.  

If anyone has questions about the program, my experiences, or anything that pertains to this blog, please feel free to comment them here!  I'd be happy to answer them.

Tuesday, January 21, 2014

Viva Gaia!

The past two days I have worked 9 hour shifts!  I have a trainer who stays with me throughout the entire day, teaching me tasks and completing them with me.  Her name is Michelle and she is precious! She is extremely helpful and understanding, thorough, and interesting.  Two other girls are being trained along side me, but with another trainer - Nestor.  Nestor is a famous band member from the Philippines. Cool, huh?  I'll post all about Monday right now and come back to talk about today and probably tomorrow.  Enjoy!

Monday

Monday was my first day working on location.  I took the cast member bus at 7am with the other two girls.  We met our trainers at the Pride Rock, which is a cast member cafeteria and the cast services center.  From there we created accounts with The Hub - Disney's employee website, completed online training modules, and went took a break.

After our break, we all walked over to the Tree of Life.  The show that I work, It's Tough to be a Bug, is actually located inside the Tree of Life.  Behind the theater is a hallway with our very small office/break room, glasses room, and clock in station.  I learned how to prepare the 3-D glasses, or Bug Eyes, for cleaning and collect them from the bins.

I also learned how to be a greeter and took over the position for a short time.  The parade went by and King Louie took me by the hands to dance with him!  It's amazing that even as a cast member the park brings me into the magic.

After working greeter I was trained in stroller parking.  It was my role to park strollers for tons of guests in the post-parade rush.  I had to create extra space when we ran out.  This is my least favorite position.

From stroller parking I went inside to assist wheel chair guests into the theater.  After that I took my lunch and went to the training center to read about safety.  After almost falling asleep a few times and getting through the material I headed back to the tree to work on all of the above roles some more.

Overall I really enjoyed my hectic, overwhelming first day.  I am really using my experience that I gained through my marketing program and that feels great.  I will post about today at a later point, but right now I am falling asleep.

Viva Gaia everyone!
         

Sunday, January 19, 2014

DAKlimation


 Today was my DAKlimation class, and also my first time working on location at Disney's Animal Kingdom.  This orientation was exciting, informative, and fun.

They first brought us into a conference room that smelled like a zoo.  Upon looking around, I realized a small dung pile in the center of every table.  I guess they really wanted us acclimated to all aspects of this park!!

While in the conference room we learned the basics of working at this Disney park, including a review of the 4 keys: Safety, Courtesy, Show, and Efficiency.  We heard a welcome message from the Vice-President of the park and learned about the conservation efforts of the Walt Disney Company.

From there we took a comprehensive tour of the park, both onstage and off stage.  We met some of the animals but most weren't out yet because of cold morning temperatures.  We learned the greetings of each section of the park and the various attractions throughout.  I even met someone working my role with the same hours as me!

After our tour we received our schedules and took a bus to costuming.  I am excited about my "Its a Bugs Life" costume!  The shirt in these pictures is big on me but it will make do!  (Plus I get a hat! #YES)  *These Pictures are missing my Super Sassy Safari Sash*


Tomorrow I have work (training) from noon till 8:30.